Applies to all STC, VEEC, ESC and PRC claims. By submitting a claim to us, or otherwise trading with us, you accept these terms and conditions.

1. Definitions

In these terms:

"GBET", "we", "us" and "our" means GB Environmental Trading Pty Ltd (ACN 604 328 734).

"you" and "your" means the customer of GBET, whether you are an Installer, a System Owner or another person submitting a claim.

"Assignment Form" means the form by which the System Owner assigns to GBET the right to create Certificates for a System.

"Certificates" means STCs, VEECs, ESCs and PRCs, as relevant to the claim.

"ESCs" means energy savings certificates under the Energy Savings Scheme (NSW).

"Installer" means the person or company that installs the System at the System Owner’s premises.

"Installer Agreement" means the separate agreement between an Installer and GBET for the creation of, and payment for, Certificates.

"PRCs" means peak reduction certificates under the Peak Demand Reduction Scheme (NSW).

"Regulator" means the Clean Energy Regulator for STCs, the Essential Services Commission (Victoria) for VEECs, and the Independent Pricing and Regulatory Tribunal (NSW) for ESCs and PRCs.

"RET" means the Renewable Energy Target under the Renewable Energy (Electricity) Act 2000 (Cth) and associated regulations.

"SGU" means a small generation unit.

"STCs" means small-scale technology certificates under the RET.

"Supporting Evidence" has the meaning given in clause 3(m).

"SWH" means a solar water heater.

"System" means an eligible SGU or SWH under the RET, an eligible activity under the VEU program, or an eligible activity under the Energy Savings Scheme or the Peak Demand Reduction Scheme.

"System Owner" means the person or company that owns, or will own, the System and that assigns, or has assigned, the right to create Certificates to GBET or the Installer.

"VEECs" means Victorian energy efficiency certificates under the Victorian Energy Efficiency Target Act 2007 (Vic) (the VEU program).

"Website" means GBET’s website, where the current version of these terms and our forms are published.

2. Precedence

If you have signed an Installer Agreement or Assignment Form with GBET, that document takes precedence over these terms to the extent of any inconsistency.

3. Acknowledgements, Representations and Warranties

You acknowledge, represent and warrant that:

(a)     you have not previously assigned or created Certificates for the System within the relevant deeming or crediting period.

(b)     once GBET uploads a claim to the relevant registry, you cannot withdraw your assignment.

(c)     Certificates are a traded commodity subject to supply and demand, which may affect the price you receive.

(d)     GBET is not responsible for forms or documents it has not received. Please keep proof of submission, such as a sent email or portal confirmation.

(e)     you must repay GBET any amount paid for Certificates if your Assignment Form is invalid, or if GBET is unable to create, or is required to surrender, the Certificates. In that case:

(i)      GBET will issue you an invoice for the repayment amount, with payment terms shown on the invoice;

(ii)     if you do not pay by the due date, GBET may deduct the outstanding amount from any other claim you submit; and

(iii)     if the amount remains unpaid, GBET may refer the debt to a debt collection agency, and you will be liable for reasonable collection costs.

(f)      you will keep proof of purchase and installation of the System, including the installation date, for at least 6 years after the Certificates are created (or longer if the relevant scheme requires), and provide it to GBET or the Regulator on request.

(g)     you will provide any audit or other information requested by GBET or the Regulator within the time frame specified. You consent to GBET and the Regulator contacting the System Owner, by phone, email or site inspection, to verify a claim.

(h)     no Assignment Form or other claim document has been dated or signed before the installation was completed.

(i)      GBET may refuse or return any claim at any time.

(j)      STC claims must be received by us within 11 months of the installation date. VEEC, ESC and PRC claims must be received at least 30 days before the regulatory creation deadline. Please contact us on the day you submit to confirm there is sufficient processing time.

(k)     GBET may update these terms and the Installer Agreement at any time. Current terms are published on the Website and are available on written request. The terms in force when you submit a claim apply to that claim.

(l)      claims must be submitted on our current forms or through our online portal. Please check the Website to make sure you are using the latest version.

(m)    Supporting Evidence. All photographs, documents, invoices, certificates of compliance, serial numbers, signatures and other information you provide in support of a claim (Supporting Evidence):

(i)      are true, complete and accurate;

(ii)     where photographs, were taken at the installation address at or around the time of installation and show the actual System and components installed;

(iii)     have not been digitally altered, edited, manipulated, cropped to mislead, or generated or modified using artificial intelligence or any other software, other than compression or file format conversion that does not change the content;

(iv)    have not been reused, copied or taken from another installation, claim or source; and

(v)     where photographs, retain their original metadata (including date, time and GPS location) where captured by the device, and you will provide original files on request.

(n)     Verification and consequences. GBET may use metadata analysis, image-checking tools, site inspections and contact with the System Owner to verify Supporting Evidence. If GBET reasonably believes any Supporting Evidence is false, misleading, altered or reused, GBET may, at its discretion:

(i)      refuse or return the claim, or withhold payment while it investigates;

(ii)     require repayment of any amount paid for the affected Certificates, together with any costs GBET incurs to replace or surrender them, including any market price above the price paid to you;

(iii)     deduct any amount owed from other claims you submit;

(iv)    suspend or close your account; and

(v)     report the matter to the relevant Regulator.

(o)     the System was installed by a person holding all accreditations and licences required by the relevant scheme and by law, and the installation complies with all applicable laws, standards and scheme requirements.

(p)     you indemnify GBET against any loss, cost, penalty or liability arising from a breach of this clause 3, including false, misleading or altered Supporting Evidence provided by you or your employees, contractors or agents.

4. Payment Terms

You acknowledge that:

(a)     GBET sets its Certificate prices at regular intervals and notifies its installers and suppliers. GBET will pay the price in force at the time we upload your claim to the registry.

(b)     if GBET needs to verify information and the price changes before that information is received, GBET will pay the lower price.

(c)     where GBET is paying the System Owner or another third-party payee, payment will be made once the Regulator approves the Certificates.

(d)     for complete, true and correct claims, GBET aims to pay within 3-5 business days. Account holders submitting STC claims through our online portal may receive next business day payment where possible.

(e)     claims that are incomplete, contain errors or do not comply with current regulations will be delayed.

(f)      claims submitted or verified within the last month before the creation deadline will be paid on Regulator approval (see clause 3(j)).

(g)     STC claims for Systems over 30 kW may be paid, at GBET’s discretion, in full on normal terms, 50% on normal terms and 50% on Regulator approval, or in full on Regulator approval.

(h)     account options are available to customers who trade regularly with GBET, at GBET’s discretion.

5. GST and Recipient Created Tax Invoices (RCTI)

This clause applies only where you are registered for GST. In this clause, GBET is the Recipient and you are the Supplier.

(a)     The Recipient and the Supplier agree that this is an RCTI agreement applying to the Supplier’s supplies of Certificates to the Recipient.

(b)     The Recipient may issue tax invoices for these supplies in accordance with Australian Taxation Office requirements.

(c)     The Supplier will not issue tax invoices for these supplies.

(d)     The Supplier confirms it is registered for GST and will notify the Recipient if it ceases to be registered.

(e)     The Recipient confirms it is registered for GST and will notify the Supplier if it ceases to be registered.

(f)      The Recipient will send each RCTI to the email addresses provided for the Supplier and the Installer, or as otherwise required.

(g)     If the Supplier does not wish to accept this RCTI agreement, it must notify the Recipient in writing within 21 days of first trading with GBET.

6. General

(a)     Privacy. GBET collects and uses personal information to process claims and meet regulatory obligations. You consent to GBET sharing claim information with the Regulator, registries and auditors. Our Privacy Policy is available on the Website.

(b)     Communications. You agree to receive notices, invoices and RCTIs electronically, and that electronic signatures on our forms are binding.

(c)     Limitation of liability. To the extent permitted by law, GBET is not liable for indirect or consequential loss, and its total liability for any claim is limited to the amount payable for the Certificates in that claim. Nothing in these terms excludes rights you have under the Australian Consumer Law.

(d)     Severability. If any part of these terms is invalid or unenforceable, the rest continues to apply.

(e)     Governing law. These terms are governed by the laws of Victoria, and the parties submit to the jurisdiction of its courts.

(f)      Earlier claims. To the extent permitted by law, these terms also apply to any claim you submitted before the "last updated" date and to any Certificates created from those claims, including your obligations for record keeping, audits, Supporting Evidence, repayment and indemnity.